BYDA is pleased to announce a brand new BYDA app is available to download via the Apple App store and Google Play. Designed to support safe work practices, the new app gives users an improved way to lodge free Before You Dig enquiries directly from their mobile device.
The release of the new app marks an important step forward in improving access to utility plans and safety guidelines. Whether you’re on-site or planning ahead, the new BYDA app puts essential safety information at your fingertips.
What’s New in the BYDA App
The new app makes it easy to access the utility information you need before breaking ground:
- Lodge enquiries on the go – Submit your free Before You Dig enquiry anytime, anywhere.
- Manage enquiries end-to-end – Track progress, monitor asset owner responses, and view updates in real time.
- Check response times – See estimated wait times from registered asset owners.
- Access utility plans and safety guidelines – Review and download essential information.
- Share with your team – Forward enquiry details to keep everyone aligned.
A great new feature of the BYDA app is the ability to view responses that have already been received for an enquiry when your device is offline. Note: you will not be able to lodge a new enquiry while offline.



Important Update for Existing Users
The previous BYDA app is now known as BYDA Classic. This app will be retired from the Apple App Store and from Google Play in early 2026. To continue enjoying full access to BYDA’s free referral service and new functionality, users should download the new app as soon as possible.
Start Using the New App Today
The BYDA app is available via the Apple App Store or Google Play. Simply Search “Before You Dig Australia” in each of the stores on your mobile device to locate and download the app and start managing your BYDA enquiries.